Extended diagnostics - beyond the standard test.
Extended High Frequency (EHF) Audiometry.
Diagnostics beyond the standard test — excellent for tinnitus management and more.
This is a service few Australian audiology clinics offer. Standard hearing tests assess frequencies up to 8,000 Hz. Extended High Frequency audiometry assesses hearing up to 16,000 Hz — a range critical for understanding why some people struggle with speech clarity or noise, and also for describing and managing tinnitus, despite a "normal" conventional hearing test.
What's involved: EHF testing uses specialist equipment to evaluate the ultra-high frequency hearing range (8,000–16,000 Hz). These frequencies are the first to be affected by noise exposure, ototoxic medications, and early age-related change — often years before a standard test would detect any shift.
Why it matters clinically:
Clients who report tinnitus with a "normal" hearing test often show measurable EHF changes — EHF results give a more complete picture and enable more precise counselling
Clients struggling to follow fast speech or understand in background noise may have EHF loss affecting consonant clarity (particularly /s/, /f/, /th/ sounds)
Individuals on potentially ototoxic medications (chemotherapy, certain antibiotics) benefit from EHF monitoring as an early-warning system
Who it's for: Clients with tinnitus, musicians, industrial workers, those on ototoxic medications, and anyone who has been told their hearing is "fine" but continues to experience difficulty.
Note: EHF testing is typically offered as part of a comprehensive assessment or tinnitus consultation. Ask about whether it's appropriate for your situation.
Duration: Approximately 60–90 minutes.
Other Services
Diagnostic Hearing Assessment.
The most important conversation starts with the most accurate picture.
A comprehensive clinical evaluation following Audiology Australia best-practice protocols — not a screen, not a quick check. You'll leave with a detailed report, a plain-language explanation of your results, and a clear recommended pathway forward.
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Tinnitus Assessment & Management.
There's no single solution for tinnitus. The right approach starts with the right assessment.
A dedicated tinnitus consultation that goes well beyond a standard hearing test — characterising your tinnitus, quantifying its impact, and building a personalised management plan drawn from evidence-based approaches including sound therapy, counselling, and hybrid hearing technology where appropriate.
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Hearing Technology — Customised Solutions.
The right device is actually a solution - one that fits your hearing, your life, and your goals.
As a fully independent audiologist with no manufacturer affiliations, every recommendation is made on clinical grounds alone. All fittings are verified using Real Ear Measurement — the gold standard for confirming your devices are actually delivering the right prescription.
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Hearing Aid Re-Fitting & Rescue.
Already have hearing aids but not wearing them? Let's fix that — without automatically replacing them.
A surprisingly large number of hearing aid problems are fixable, without buying new devices — with proper verification, reprogramming, and support. If your existing aids can meet your needs, let’s get it done properly. Often a simple change to the acoustics can make them more comfortable and effective.
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The Soundwell Program.
Hearing health is brain health. Soundwell makes that connection clinical, measurable, and yours.
A signature 12-month program that formally integrates cognitive screening and monitoring with hearing care — the only structured program of its kind in the region. For clients who want their hearing intervention to be accountable, evidence-based, and connected to their broader health picture.
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“I had, have, tinnitus that is always there. Only sometimes I might think, oh wow I can’t hear it, then BAM, its back! As soon as I think about it, it’s there again. Drove me crazy. Since seeing Rachel it’s way less, in fact I really don’t hear it during the day now - amazing.”
- BD, Excavator
*Please Note: every tinnitus situation is unique and results vary from no tinnitus relief to substantial relief.